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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Prepare for partnership with the organisation
   • Determine RTO readiness for engagement with the partner organisation, in line with the RTO’s strategic plan
   • Identify skills needed by RTO staff to work effectively with the organisation, as determined by the requirements of the organisation
   • Conduct an RTO skills analysis to determine if the RTO staff have the required skills, or need further development prior to engaging with the organisation
2. Negotiate the partnership
   • Identify and set objectives for the partnership, in line with the strategic direction and plan of both the RTO and the partner organisation
   • Determine and act on the likely strengths and weaknesses, opportunities and threats of the partnership arrangement
   • Come to a common agreement with the organisation about the services and responsibilities of the RTO and the organisation
   • Analyse resources needed for the partnership arrangement, and determine what resources each party will be contributing to the partnership
   • Facilitate the drawing up and signing of a contract, or agreement, by appropriate personnel in both organisations
3. Implement the partnership
   • Design organisational processes in consultation with the relevant RTO and the partner organisation’s personnel
   • Establish reporting and recordkeeping processes in accordance with the RTO and the organisation’s requirements
   • Set the parameters for quality assurance of the service offered to the organisation
   • Develop a learning and development strategy in consultation with the relevant RTO and the organisation’s personnel
   • Contextualise the learning and development service as required by the organisation
   • Provide the learning and development service required by the organisation
4. Maintain the partnership
   • Use appropriate communication and interpersonal skills to develop, and maintain, a professional relationship with the partner organisation
   • Provide support for own staff when providing the service to the organisation
   • Encourage the organisation to provide support for their own staff when undergoing training, development and assessment
5. Evaluate and review the partnership
   • Evaluate the participants’ reaction to the learning and development service
   • Evaluate the development in terms of the application of new skills, knowledge and attitude to the workplace
   • Analyse the changes the learning and development service has made to the partner organisation
   • Set up review criteria, and review the partnership arrangement, in consultation with the organisation
   • Use evaluation and review processes to make suggestions for improving existing and future partnership arrangements, and report to relevant personnel

Performance Evidence

The candidate must show evidence of the ability to complete tasks outlined in the elements and performance criteria of this unit, including:

developing and maintaining key aspects of a partnership between a Registered Training Organisation (RTO) and at least one organisation, including:

preparing for a partnership with an organisation

negotiating the partnership

implementing the partnership

maintaining the partnership, including consulting and discussing issues with the organisation’s personnel

evaluating and reviewing the partnership.

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Knowledge Evidence

The candidate must be able to demonstrate essential knowledge to effectively complete the task outlined in the elements and performance criteria of this unit. This includes knowledge of:

features of effective partnerships between RTOs and industry, enterprises and community groups

the methods used to learn about:

the organisation’s business and complexity

the organisation’s services and/or products

emerging technologies, and trends, in the industry area that may affect the organisation’s operations

features of the partner organisation, including:

the purpose of the organisation, its strategic direction and plans

staffing numbers and organisational structure

reporting and recordkeeping requirements

any policies and procedures relevant to the partnership, including quality, and workplace health and safety (WHS) procedures

the importance of responding to the client organisation’s needs efficiently and effectively

training and assessment practices and procedures, including:

how the customisation of units of competency, resources and assessment tasks can be undertaken to meet organisational needs.

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